Delivery, Payment & Security Information

Delivery Options & Information

1st Class Recorded (signed for) Delivery - Royal Mail*

United Kingdom Only - £2.50
Orders £25 and over have FREE 1st Class Recorded (signed for) Delivery - Royal Mail*

Orders taken by 2pm Monday to Friday will be delivered next day.
Orders taken on Saturday & Sunday will be despatched on Monday.

Next Day Delivery - Courier (via ParcelForce)

United Kingdom Only - £5.99
Weight restrictions apply for this delivery option - up to 1KG permitted.
The weight of the basket is automatically calculated at the checkout - each animal has it's own weight assigned to it in grams.

Orders taken by 2pm Monday to Thursday will be delivered next day.
Orders taken on Friday (after 2pm), Saturday & Sunday will be despatched on Monday.

Ireland & Other International Orders

Ireland orders are charged at £10.
All other international orders are charged at £30.
Orders taken by 2pm Monday to Friday will be delivered next day.
Orders taken on Saturday & Sunday will be despatched on Monday.

*1st Class Recorded is just a 1st class delivery service which is tracked. Therefore on a 'good day' it will get there the next day but it is not guaranteed (the same as all 1st class post).

NOTE: All Display / Ride-On animals are sent 1st Class Recorded (signed for) Delivery but the availability of these animals isn't always next day and this is specified on the individual product pages e.g. 'Delivery Approximately 1 Week'.

All of our smaller animals are professionally packed by our warehouse staff. We use strong boxes to protect the animals from damage during transit and tissue paper to make sure they are snug on their journey to you. Therefore, your parcels should arrive in pristine condition and on time.

Payment & Security Information

Soft Toy Animal Kingdom accepts all major credit cards and debit cards. Our website is fully secure and our integrated payment gateway is provided by PayPoint.net who process secure online payments for UK and European businesses, whilst complying with the highest level of the Payment Card Industry Data Security Standard (PCIDSS).

For your convenience, we also accept payments from PayPal, the world's leading payment bureau service, which makes sending and receiving money safer and simpler. Please note that you can buy via PayPal using a Credit / Debit card without having a PayPal account.

These secure payment methods and the fact that all your sensitive personal information is protected by SSL (Secure Socket Layer) with a 128 bit encryption ensures your shopping experience is completely safe with us. Our SSL is verified along with our online identity by Comodo who are one of the internet's leading authorities for SSL certification; you can check our certification by placing your mouse cursor over the Comodo Authentic & Secure logo in the bottom right hand corner of your screen.